Privacy Policy

Introduction

This Privacy Policy (“Policy”) applies to your use of the Houseway.co website (the “Website”) and the services offered by Houseway.co (the “Services”). Houseway.co (“we”, “us”, or “our”) is committed to protecting your privacy and the security of your personal information. This Policy explains how we collect, use, disclose, and retain your personal information when you use the Website and Services.

Age of Consent

Our Website and Services are not directed to, and we do not knowingly collect personal information from, minors under the age of 18. If you are a minor, please do not use the Website or Services.

Types of Information We Collect

We collect two main types of information:

  • Personal Information: This is information that can be used to identify you as an individual. It may include your name, contact information (such as email address and phone number), and any other information you voluntarily provide to us.
  • Non-Personal Information: This is information that does not identify you as an individual. It may include information about your device, your browsing activity on the Website, and your use of the Services.

How We Use Your Information

We use your information to provide, operate, and improve the Website and Services, to process your requests, to communicate with you, to personalize your experience, to send you marketing and promotional communications (with your consent), to comply with legal obligations, and for other legitimate business purposes.

How We Use Your Information

We use the information we collect for a variety of purposes to provide you with the best possible experience:

  • To fulfill your requests and provide the Services: We use your personal information to process your requests for consultations, project quotes, and service bookings. This may involve contacting you to discuss your project needs, sending you proposals, and scheduling appointments.
  • To improve the Website and Services: We use non-personal information to understand how users interact with the Website and Services. This information helps us improve the overall user experience and functionality of the Website and Services.
  • To personalize your experience: We may use your personal information to personalize your experience on the Website, such as recommending design styles or services that may be of interest to you based on your project details or browsing history.
  • To communicate with you: We may use your personal information to communicate with you about your use of the Services, including sending you appointment reminders, project updates, and promotional offers (with your consent).
  • For marketing and advertising: We may use non-personal information for marketing and advertising purposes, such as displaying targeted advertising to you on other websites.
  • To comply with legal obligations: We may use your information to comply with legal obligations, such as responding to court orders or subpoenas.

We will not share your personal information with any third party for marketing purposes without your consent.

Sharing of Your Information

We may share your information with third-party service providers who help us operate the Website and Services. These service providers may have access to your personal information to perform their specific tasks, but they are obligated to use your information only for those purposes and in accordance with this Policy. We will only share your information with these providers for providing the Website and Services to you. We may also share your information with third parties if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can also object to the processing of your information or request that we restrict the processing of your information.

Cookies Policy

We use cookies and similar tracking technologies on the Website. Cookies are small data files that are placed on your device when you visit a website. They are used to store information about your visit, such as your preferences and browsing history. This information can be used to improve your experience on the Website, personalize content, and track website usage.

Here are the types of cookies we use:

  • Essential Cookies: These cookies are necessary for the Website to function properly. They allow us to remember your preferences and ensure that you have a smooth browsing experience.
  • Analytics Cookies: These cookies collect information about how you use the Website. This information is used to improve the Website and our Services.
  • Marketing Cookies: These cookies are used to track your browsing activity across different websites. This information is used to deliver targeted advertising to you.

You can control cookies through your web browser settings. Most browsers allow you to block or delete cookies. However, blocking cookies may limit your ability to use certain features of the Website.

Changes to this Privacy Policy

We may update this Policy from time to time. Your continued use of the Website and Services after we post any changes to the Policy constitutes your agreement to the updated Policy.

Contact Us

If you have any questions about this Policy, please contact us at contact@houseway.co.in